Returns and Exchanges:
Our criteria for accepting a return or exchange is as followed:
- new condition
- has not been washed, worn, or altered
- accompanied by the invoice or proof of purchase
- received within 30 days
If it doesn't fit, we're dedicated to making exchanges as easy as possible. We will cover the exchange shipping costs for a one-time only exchange. Shoot us an email, and we'll send you a shipping label.
If your return is approved, we hold you accountable for all shipping costs.
Once your return is received and inspected, we will send an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days. For further questions, please contact us at firstname.lastname@example.org.
Please send your item to:
852 W Main St Apt 428
Charlottesville, VA 22903.
In no way is PAKA responsible for items not delivered due to an incorrect or undeliverable address.